Frequently Asked Questions


Basic Information

1.     Why was this notice issued?

2.     What is this lawsuit about?

3.     Why is this a class action?

4.     Who is a member of the Class?

5.     Where can I locate the model and serial numbers of my washer?

6.     What should I do if I am still not sure whether I am included?

7.     Who represents the Class?

8.     How will the lawyers be paid?

9.     What are the Plaintiffs asking for?

10.  Is there any money available now?

Your Rights and Options

11.  What are my rights if my model is no longer included in the Class?

12.  What are my rights if my model is included in the Class?

TRIAL

13.  What happened at the trial?

Getting More Information

14.  How do I get more information?




1.         Why was this notice issued?

This lawsuit was previously “certified” as a class action, and recently the group of people included within the Class has changed.

Judge Christopher A. Boyko, of the United States District Court for the Northern District of Ohio, is currently overseeing this case.  The case is known as Glazer v. Whirlpool Corp., No. 1:08-WP-65000, MDL 2001.  The people who sued are called the Plaintiffs.  Whirlpool Corporation (“Whirlpool”) is the Defendant.


2.         What is this lawsuit about?

This is not about personal injuries, wrongful death, or emotional distress.  The lawsuit claims that the Washers have a design defect that causes the machines to accumulate mold, often resulting in unpleasant odors and ruined laundry.  The lawsuit further claims that Whirlpool knew about this design defect and failed to disclose it to customers before they bought their machines.

Whirlpool denies Plaintiffs’ claims, asserting that the Washers are not defective and that the problems alleged by the two named Plaintiffs were caused by their own failure to follow Whirlpool’s use and care instructions.

A trial involving the claims of the Ohio class against Whirlpool occurred in October 2014.  Whirlpool won at trial.  The litigation continues in other states.  If you have been excluded from the Class, you are not bound by the result of this trial.  If money or benefits are obtained, further notice will be provided.


3.         Why is this a class action?

In a class action one or more people called “Class Representatives” (in this case, Gina Glazer and Trina Allison) sue on behalf of a group of people who have similar legal claims.  This group of people is called the “Class,” and the people in the Class are called “Class Members.”  One court resolves one or more of the issues in this case for all Class Members, except for those who have excluded themselves from the Class.


4.         Who is a member of the Class?

The Court changed the class definition on September 2, 2014 in order to remove washing machines that do not have the alleged defect.

You are included in the Class if you:

  • Currently live in Ohio,

  • Bought one of the Whirlpool models listed below in Ohio, primarily for personal, family, or household purposes.

Group 1

Group 2

Group 3

Group 4

GHW9100, GHW9200, GHW9150, GHW9250, GHW9400, GHW9160, GHW9300, GHW9460, WFW8500, WFW9600, WFW8200, and WFW9300

WFW9400 and WFW9500 manufactured on or before February 28, 2009

(you are included if you bought one of these models after February 30, 2009, but it was built before that date)

WFW8300, WFW8410, WFW8400, WFW9250, and WFW9150 manufactured on or before September 30, 2009

(you are included if you bought one of these models after September 30, 2009, but it was built before that date)

WFW9200 with serial number prefix CS

All other washer models are no longer part of the Class.

Resellers and distributors of Washers as well as government entities are not included in this lawsuit.  Additionally, Washers that were bought through Whirlpool’s Employee Purchase Program are not included.


5.         Where can I locate the model and serial numbers of my washer?

Your Washer’s model number (and for some Washers, model number and serial number) determines whether or not your Washer is included in the Class.  To locate your Washer’s model number and serial number, open the Washer door.  The model number and serial number are printed on a label affixed to the door frame opening.  These photographs show the location:

Description: Bicknell photos from Taylor report showing serial number location

The model number and/or serial number of your Washer may also be printed on the sales receipt or invoice from your retailer.

The following Washers are included in the Class:

MODEL NUMBER (first 7 characters)

SERIAL NUMBERS (first 2-5 characters)

GHW9100

All

GHW9150

All

GHW9160

All

GHW9200

All

GHW9250

All

GHW9300

All

GHW9400

All

GHW9460

All

WFW8200

All

WFW8300

Serial numbers beginning with HLT, HLU, HLW, and HLY01 through HLY39

WFW8400

Serial numbers beginning with HLT, HLU, HLW, and HLY01 through HLY39

WFW8410

Serial numbers beginning with HLT, HLU, HLW, and HLY01 through HLY39

WFW8500

All

WFW9150

Serial numbers beginning with HLY01 through HLY39

WFW9250

Serial numbers beginning with HLY01 through HLY39

WFW9200

Serial numbers beginning with CS

WFW9300

All

WFW9400

Serial numbers beginning with CST, CSU, CSW, and CSY01 through CSY08

WFW9500

Serial numbers beginning with CSU, CSW, and CSY01 through CSY08

WFW9600

All




6.         What should I do if I am still not sure whether I am included?

If you are still not sure whether you are included in the Class, you can ask for free help.  You can call Class Counsel, Jonathan Selbin of Lieff Cabraser Heimann & Bernstein, LLP at (212) 355-9500 for more information. 


7.         Who represents the Class?

The Court has appointed the law firm of Lieff Cabraser Heimann & Bernstein, LLP as lead class counsel (“Class Counsel”).  Class Counsel will represent you if you remain a member of the Class.  You will not be charged for these lawyers.


8.         How will the lawyers be paid?

You do not have to pay Class Counsel.  Class Counsel will seek an award of fees and costs from the Court, to be paid separately by Whirlpool or out of the recoveries, if any, of Class Members.


9.         What are the Plaintiffs asking for?

Plaintiffs are asking for money or other benefits.  They are also asking for attorneys’ fees and costs, plus interest.


10.      Is there any money available now?

No money or benefits are available now. A trial involving the claims of the Ohio class against Whirlpool occurred in October 2014.  Whirlpool won at trial.  The Ohio plaintiffs have appealed, and the litigation also continues in other states.  There is no guarantee that money or benefits will ever be obtained.


11.      What are my rights if my model is no longer included in the Class?

If the court’s change to the class definition takes you outside the Class, you will not be bound by a final judgment in this case.  However, you have the right to sue Whirlpool in a separate action.  The success of any individual lawsuit may depend on the application of legal issues such as the statutes of limitations (whether or not your claim is too late).


12.      What are my rights if my model is included in the Class?

If you did not exclude yourself from the Class before January 7, 2013, you are legally bound by all Court’s orders (including the judgment entered against the Class following the October 2014 trial), which means you can’t sue, or continue to sue, Whirlpool about the legal claims in this case. The Ohio plaintiffs have appealed the judgment against the Class.  

If money or benefits are obtained, further notice will be provided.


13.      What happened at the trial?

A trial involving the claims of the Ohio class against Whirlpool occurred in October 2014.  Whirlpool denied that the Washers are defective, disputed the claims, and won at trial. During the trial, a jury heard all of the evidence and Whirlpool won in the Ohio lawsuit.  The litigation continues in other states.  If you have been excluded from the Class, you are not bound by the result of this trial.  If money or benefits are obtained, further notice will be provided. 

Further information about the case will be posted on this website as it becomes available.


14.      How do I get more information?

If you have any questions about the information on this website, call toll-free at 1-888-538-5793, or write to Ohio Whirlpool Class Action, P.O. Box 2838, Faribault, MN 55021-8642.

If you think you may be a member of the Class and you did not receive a postcard notice, please register at the website or contact Class Counsel to provide your current address.


PLEASE DO NOT CONTACT THE COURT, WHIRLPOOL, OR ANY APPLIANCE RETAILER OR DEALER FOR INFORMATION ABOUT THIS LAWSUIT.


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